FAQs

Ordering Rulez

Wrong address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Placing an order by using a P.O address is rejected

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

Shipping Worldwide

International shipping rates are higher than domestic, typically taking 10–20 business days for standard delivery, with express options available (1–3 days

Restrictions: Shipping is not available to certain locations, including Russia, Belarus, Ukraine (specific regions), and others.

Accepted Countries: Canada, Mexico, UK, Spain, and Latvia

Return Items

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

11025 Westlake Dr, Charlotte, North Carolina 28273 Or 217 Wrangler Drive, Coppell, Texas 75019

International Return Addresses: Latvia: Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia

Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain

UK: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ

Australia:

40 Tanimbla Street, Kedron, Queensland 4031

Brazil: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil

US & Mexico Return Addresses

Delivery

Fulfillment Time: Most products are created, quality checked, and packed in 2–5 business days.

Shipping Time:

US/Canada: 3–4 business days (standard) or 1–3 business days (express).

International: Can take up to 20 days or more depending on the destination.